AN UNSURPASSED LEVEL OF SERVICE
The Victoria International Marina offers an unsurpassed level of guest services including privacy, security and exclusive 24/7 concierge. Each slip has access to:
- Concierge Desk – stationed at the core of our amenities buildings, our concierge team is at your service and available to do just about anything you ask, so long as it is morally, legally, and humanly possible.
Victoria International Marina provides a 9am-5pm receptionist.
- Transportation and Valet – valet staff are on-hand to assist with transportation to and from the marina; whether you would like a chauffeur, valet, or a perhaps a chartered aircraft. Our property also has secure underground parking available at your request.
- On-site Security – security is an essential service, and we have equipped the marina to suit; the entire security system was custom designed to ensure that your privacy and safety remain uncompromised. If you or your security team require additional information regarding our systems, please contact our Director of Operations.
- Digital Connection – secure high-speed Wi-Fi coverage is available at every slip in the marina; our data infrastructure was designed with redundancy, top quality transmitters and high capacity feeds to ensure you receive the best reliability, speed and functionality available. To ensure you continue to receive the best possible connectivity experience, systems will be upgraded as future technologies and connectivity options become available.
- Refreshments – the marina Waterfront Parlour is stocked with locally sourced snacks and refreshments; located directly off the main Reception Lounge, it is available to all guests 24/7.
- Accessibility – the docks are wheelchair-friendly, and electric motor carts are always on-hand to transport passengers to and from the vessel. Our staff are available to assist with any accessibility needs you or your guests may require.
- 120-volt Single-phase Power – through one 100 amp and two 50 amp private, centrally-metered outlets. Our largest slips offer 240-volt three-phase power through two 100 amp outlets. If you have a question on our power options or a custom need, please contact our Director of Operations.
- Two Water Connections – provide you with some of the best drinking water in the world; the reservoir for Victoria’s water is fed by a pristine, protected watershed, which means our water supply is naturally clean and clear.
- Automatic Suction Sanitary Sewer Connection – marina staff will ensure your yacht is directly connected to Victoria’s sanitary and storm water sewer services.