A talented team is our greatest asset; it takes exceptional people to ensure that our marina offers each guest an unforgettable experience.

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Victoria International Marina is currently looking to fill the following position:

Marina Attendant

Position/Title: Marina Attendant – Victoria International Marina (VIM)

Business Unit: Victoria International Marina Ltd.

Reports to: Dockmaster

Job Overview: Supports the Dockmaster and the Marina Attendant team in the day to day operations of the Marina including: assisting with berthing and welcoming vessels to the marina, processing guest moorage, maintaining a safe and clean environment throughout the marina and grounds.  This positions responsibilities include (but are not limited to) the following:


Primary Responsibilities:

  • Ensure you follow the Victoria International Marina guiding values;
  • Ensure superior customer service levels are met;
  • Completing moorage, utility and retail transactions;
  • Performing daily dock walks;
  • Assisting with unloading delivery trucks and transporting items to guest vessels;
  • Assist with parking/directing customer vehicles to assigned spots in parkade;
  • Answering the marina phones and assisting customers with all enquiries;
  • Responding to VHF radio calls and directing vessels into the marina;
  • Ensure all property associated with the Marina, as well as the parking lots and associated landscaping are managed to a quality standard suitable to the community, our customers/visitors and our team members;
  • Ensure that the marinas’ physical plant and fixed assets are carefully maintained, cared for, and secured when necessary;
  • Ensure the marina floats, cleats, rub rail, bull rail and kiosks are kept clean at all times and to the high standards expected of our customers;
  • Assists with operating black water pump out from vessels;
  • Ensure that all garbage and recycling are removed and separated into proper bins;
  • Active participation in the Health and Safety Committee;
  • Completing other tasks as directed;


Job Requirements:

Education and Technical Skills:

  • PCOC – Pleasure Craft Operators Card
  • ROC-M – Radio Operators Certificate – Marine
  • Mechanical Aptitude an Asset
  • Working knowledge of MS Office, Google and hand-held devices
  • Emergency First Aid and C.P.R.
  • Basic Cash Handling Skills
  • Leadership and organizational skills


  • Experience working with a team of diversified employees
  • Boating and marina experience an asset
  • Experience providing exceptional customer service
  • Ability to work with limited supervision

Physical Requirements:

  • Standing and walking for extended periods of time
  • Ability to work outside in a variety of weather conditions
  • Ability to lift up to 50 lbs., carry and bend